The Sales Representative will manage existing customer relationships as well as develop new opportunities that help profitably grow the business.
Responsibilities
- Maintain existing book of business as well as identify and develop share of wallet and upselling opportunities such as lubrication services and premium products.
- Engage new clients through prospecting activities including but not limited to cold calling, emailing, social selling, and networking
- Establish new customer accounts in accordance with Gaubert Oil Company’s credit policies and procedures
- Field inbound customer calls and emails responding to each inquiry in a timely manner
- Prepare quotes and customer proposals with profitability, operational capacity, and supply chain factors taken into consideration
- Work with accounts receivable group to collect on outstanding balances as well as troubleshoot billing issues and inefficiencies in customer’s quote-to-cash process
- Work closely with supplier partners and internal technical resources to identify the right products and services for customers
- Develop an expansive LinkedIn Network consisting of clients in Gaubert Oil’s target customer base routinely utilizing Gaubert Oil marketing and other supplier resources
- Participate in required training to gain product and industry knowledge
- Maintain customer pricing contracts in response to market price fluctuations for lubricant and chemical products
- Coordinate with safety, operations, and Gaubert Oil’s insurance provider to fulfill customer requests for pre-qualification information
- Follow up with website customer inquiries and utilize marketing tools to engage customers through email and other marketing outreach campaigns
Requirements
- Excellent communication skills, both verbal and written
- Good organizational skills and the ability to multitask, manage priorities and deadlines
- Comfortable making outbound phone calls as well as excellent phone etiquette.
- Exceptional customer service skills
- Strong listening and sales skills.
- Comfortable with a goal-oriented work environment with annual sales target objectives.
- Strong Analytical skills and ability to gather data to make profitable business decisions
- Is a life-long learner and takes initiative to fill personal knowledge gaps
- Ability to manage conflict in a professional and constructive manner
- Ability to follow a detailed sales process focused on guiding prospective clients through their buying process
- Ability to utilize various software programs including CRM, Microsoft Word, Excel, and Powerpoint
Experience/Qualifications
- 10+ years of sales experience in a commercial, oil & gas, or industrial market.
- Bachelor’s Degree in business, marketing, finance, or a related field preferred but not required
Company offers 401K, Health and Life insurance, and competitive pay.